Contact
Reach the right team.Skip the routing guesswork.
Reach the right MasseurMatch team for account support, billing, legal correspondence, data requests, or trust and safety concerns.
Support
Accounts, listings, and product questions.
Billing
Subscriptions and payment support.
Legal
Formal correspondence and legal notices.
Email routing
One inbox for each kind of problem.
Use the most specific route available so the request reaches the team responsible for it.
General
Support
Accounts, public listings, profile questions, site behavior, and general product support.
support@masseurmatch.com →Subscriptions
Billing
Subscription charges, plan questions, payment issues, cancellations, and billing records.
billing@masseurmatch.com →Official correspondence
Legal
Legal notices, privacy correspondence, formal requests, and matters that require the legal route.
legal@masseurmatch.com →Safety & formal requests
Some issues have a dedicated path for a reason.
Use the specialized route when the request needs evidence, a policy workflow, or a durable record.
Safety or profile concern
Use Report & Safety for a misleading profile, suspicious behavior, harassment, or another concern that needs platform review.
/report-block-safety
Copyright notice
Use the DMCA page for copyright notices so the required information reaches the designated process.
/dmca
Data deletion
Use the data-deletion route when the request is specifically about deleting personal data or an account record.
/data-deletion
Policy or legal question
Start in the legal centre for platform terms, privacy, subscriptions, content rules, and official notices.
/legal
Next step
Need to report something on the platform?
Use the safety route for actionable profile or conduct concerns instead of burying them in general support.