Review the profile before you reach out
Use the public listing to check specialties, rates, session format, reviews, and any visible verification signals before first contact.
Trust and safety
How MasseurMatch handles trust and safety.
MasseurMatch is a discovery platform, not a booking intermediary. We make trust signals more visible, but users should still review each profile carefully and confirm details directly before scheduling.
Keep communication on record
Use written communication when possible so pricing, timing, directions, and expectations are easy to reference later.
Use badges as signals, not guarantees
MasseurMatch helps with discovery, but you should still verify the situation independently and leave if something feels wrong.
Report suspicious behavior
If a profile appears misleading or unsafe, contact the team so it can be reviewed and removed if needed.
What the badges mean
Trust badges are there to reduce ambiguity, not to replace personal judgment. Here is what they are intended to communicate.
Profile reviewed
The listing content was reviewed for presentation quality and trust and safety fit.
Identity reviewed
The provider submitted identity information for trust and safety review.
Photos reviewed
The visible photos were reviewed as part of the profile-quality process.
Need to report something?
If a listing appears misleading, abusive, or unsafe, contact the team with as much detail as possible so it can be reviewed quickly.
What do MasseurMatch verification badges mean?
Badges reflect the reviews completed by MasseurMatch when shown, such as identity review, profile review, or photo review. They are trust signals, not a guarantee of service quality, licensure, or session outcome.
Does MasseurMatch verify therapist licenses?
Not universally. Unless a profile explicitly states otherwise, you should still confirm licenses, certifications, boundaries, pricing, and location details directly with the provider.
What should I confirm before scheduling?
Confirm boundaries, location details, pricing, timing, session format, and contact methods directly with the provider before meeting.
How do I report a safety concern?
Use the contact page to report suspicious listings, unsafe behavior, or profile concerns so the team can review the issue.