Safety guidance
Trust signals help.Your judgment still matters.
Use MasseurMatch profile details and trust signals as useful context, then confirm the practical details directly before meeting an independent therapist.
Review first
Read the complete public profile before first contact.
Confirm directly
Make location, price, timing, and boundaries explicit.
Report concerns
Use the platform safety route when something appears misleading or unsafe.
Before first contact
Use the profile to reduce uncertainty before the conversation starts.
Read the full listing
Review services, session format, published pricing, city and neighborhood context, photos, and the therapist's description of their practice.
Start with evidence
Interpret badges narrowly
Identity Verified means identity evidence was approved. Profile and photo moderation mean those platform reviews occurred. None is a universal professional certification.
No overreading
Confirm practical details
Put timing, exact location, total price, travel expectations, session format, and boundaries in clear direct communication before meeting.
Make it explicit
Act on inconsistencies
If the person, location, price, or conduct materially differs from what was represented, do not treat a platform badge as a reason to ignore that mismatch.
Judgment still applies
Shared responsibility
The platform can moderate the directory. It cannot be present in the session.
Platform safeguards
Make public information and trust signals more legible.
- • Public profiles are reviewed before publication.
- • Visible photos must pass the platform photo-moderation state.
- • Identity Verified is shown only when that identity review is approved.
- • Reporting and moderation routes exist for platform concerns.
Your direct checks
Confirm what matters outside the scope of those platform reviews.
- • Verify professional credentials when they matter to your choice.
- • Confirm the actual meeting location and access details.
- • Confirm final pricing, session length, and service boundaries.
- • End or avoid a meeting when circumstances materially differ from what was agreed.
Read the signals
Three different reviews should never be collapsed into one vague badge.
Profile reviewed
The public listing was evaluated against MasseurMatch's publication and content standards before it became visible.
Identity verified
Submitted identity evidence was approved through the platform's identity-review workflow. The signal is limited to identity.
Photo approved
A visible provider image has an approved moderation state. When there is no approved usable image, the directory uses initials instead of a stock substitute.
Questions
Safety language should be precise enough to act on.
What do MasseurMatch trust signals tell me?
They tell you that a specific platform review occurred, such as profile moderation or approved identity evidence. They do not replace your own judgment or independently verify every professional claim a provider may make.
Does MasseurMatch verify therapist licenses?
Not universally. Identity verification is not a license check. Confirm any professional license or credential that matters to you directly with the provider or the relevant authority.
What should I confirm before meeting?
Confirm timing, exact location, session format, total price, boundaries, contact method, and any credential or accessibility detail that is important to your decision.
How do I report a suspicious or misleading profile?
Use the Report & Safety route with enough detail for the platform team to review the concern and the relevant profile or conduct.
See something wrong?
Give the moderation team something it can investigate.
Use the report route for a misleading listing, unsafe conduct, harassment, or another platform concern.