These Paid Subscription and Add-On Terms govern all paid products available through MasseurMatch, including provider subscription plans, profile add-ons, boost credits, and featured placement tools. These terms supplement the general Terms of Service and the Provider Terms. By purchasing any paid product, you agree to these terms.
1. What Paid Products Cover
MasseurMatch offers the following categories of paid products:
- Subscription plans: Recurring monthly or annual plans that grant providers a listed profile with plan-specific features and visibility benefits.
- Add-ons: Optional paid features purchased separately, such as additional photo slots, highlight badges, priority contact buttons, or analytics access.
- Boost credits: Credits used to temporarily increase a profile's visibility in relevant search results or category pages.
- Featured placement: Placement of a profile in promoted positions within search results, city pages, or category listings.
2. Billing and Recurring Charges
Subscription plans renew automatically at the end of each billing period (monthly or annual) unless canceled before the renewal date. By subscribing, you authorize MasseurMatch and its payment processor (Stripe) to charge your payment method on a recurring basis.
You are responsible for ensuring your payment information is current and accurate. Failed payments may result in suspension of your listing until the account is resolved. You will be notified of upcoming renewals where required by law.
3. Add-Ons and Boost Credits
Add-ons and boost credits may be purchased separately and are typically non-recurring one-time purchases. Some add-ons may be bundled with subscription plans. Boost credits are consumed when used and do not carry over indefinitely — check your account for expiration terms that apply to your specific credit type.
4. No Guarantee of Results
Paid subscriptions, boost credits, add-ons, featured placements, and all other visibility tools may increase display opportunities for your profile, but they do not guarantee any views, messages, leads, bookings, clients, income, revenue, rankings, or other outcomes.
Visibility placement is determined by multiple factors including location, search filters, user behavior, subscription tier, moderation status, and platform discretion. MasseurMatch does not guarantee any specific position or ranking at any time.
5. Platform Discretion
MasseurMatch reserves the right to modify, pause, or remove paid features, placements, or visibility tools in its sole discretion, including for policy violations, safety concerns, technical maintenance, or platform changes. We are not obligated to provide refunds for paid features affected by policy enforcement actions where you are in violation of platform rules.
6. Payment Processing
All payments are processed by Stripe. By purchasing a paid product, you agree to Stripe's terms of service and payment processing policies. MasseurMatch does not store full credit card numbers. Payment disputes must be submitted through the process described in our Refund and Cancellation Policy.
7. Cancellation
You may cancel your subscription at any time through your account settings or by contacting billing@masseurmatch.com. Cancellation typically takes effect at the end of the current billing period. Access to plan features continues until the end of the period for which you have paid.
8. Refunds
Refund eligibility is governed by our Refund and Cancellation Policy. In general, subscription fees are non-refundable except as required by law or in cases of billing error. We do not issue refunds based solely on dissatisfaction with visibility, leads, bookings, or profile performance.
9. Price Changes
We reserve the right to change subscription pricing or the features included in each plan. For existing subscribers, price changes will be communicated with reasonable advance notice and will take effect at the next renewal date.
10. Content Requirements
Paid listings remain subject to all platform content policies. Purchasing a paid plan does not exempt a profile from moderation. Listings that violate platform rules may be suspended or removed without refund, regardless of subscription status.
11. Changes to These Terms
We may update these terms at any time. Updated terms will apply to renewals and new purchases after the effective date.
12. Contact
Billing questions: billing@masseurmatch.com.
Response window: 3 business days.
Operator: XRankFlow Media Group LLC — Dover, Delaware, USA.